Frequently Asked Questions
Quick answers to common questions about our swim lessons.
Please bring a swimsuit and towel. Goggles are optional but recommended. We provide any teaching aids needed for the lesson.
You can book and manage lessons through our online booking system, Bookeo. For reschedules or cancellations, please do so at least 24 hours in advance.
We ask for at least 24 hours notice for cancellations or reschedules. For questions about specific bookings, contact us directly.
The 6-lesson package is sold as a bundle. If a refund is requested, the free first lesson is void, completed lessons will be charged at full price, and any remaining lessons will be refunded. To request a refund, please call us directly.
Lessons take place at our fully-equipped backyard pool facility, at 66 Stonedene Blvd in North York. Access details will be confirmed when you book. If you have a pool at home, we can come to you for travel lessons.
Yes. Our instructors are experienced professionals who have worked with the City of Toronto or Vaughan Parks and Recreation. All are certified through the Lifesaving Society, with qualifications including Swim Instructor, Emergency First Aid with CPR C, Lifesaving Instructor, and National Lifeguard.
Absolutely. Our lessons are private, inclusive, and fully tailored to each swimmer's needs. Whether you're a nervous beginner, have a learning difference, a physical disability, or want to refine a specific skill.
